Hainan Airlines, China Southern Airlines, and Hainan Airlines’ Beijing Capital Airlines announced that due to large amount of consumer complaints, the three companies decided to close their flagship stores on Qunar.com. All the three airlines said that they received too many complaints, including overcharging fees for refunds or changes; adding extra prices when selling tickets; […]
The share price of China’s top online travel website, Ctrip.com, tumbled almost 14% today as word leaked that Chinese airlines were slashing commissions to Chinese travel agents.
China Southern Airlines Company Limited has introduced an overseas hotel reservation service on its portal csair.com to provide one-stop ticketing and hotel booking services for Chinese outbound travelers.
