Categories: Social Media News

JD.com Goes Social With Mobile Instant Messaging App

Chinese B2C e-commerce website JD.com announced the launch of its free instant messaging product "Jingdong Dongdong" for individual users.

This product is mainly used for communications between individual users. It also has a customer service consulting function. JD.com previously released the PC beta version of this product and the one launched this time is an application for mobile devices.

JD.com said that compared with the previous Web version, the new Jingdong Dongdong client adds more functions such as friend directory, group chat, screenshots, and file sending. It also supports the personalized settings of nickname and avatar creations.

In addition, users can check store information, product information, and gain popular product information via this app. They can then add the related products to their shopping carts.

The launch of this app marks an important deployment of JD.com in the instant messaging sector. It will help enhance customer loyalty and customer experience. Meanwhile, it will reduce the company's dependency on other instant messaging tools.

Social Media Asia Editor

Recent News

One Tech Tip: How to get started with Bluesky

LONDON (AP) — Looking for a new social media platform because X, Threads and Mastodon…

19 hours ago

Away From Tennis, Coco Gauff and Boyfriend Jalen Sera Heap Praises on Tyler, the Creator as the Two Enjoy Leisure Moments

What a season it’s been for Coco Gauff! From a rocky start with fewer titles…

1 day ago

How direct flights between China and India could benefit Beijing more

India-China ties have been on an upward swing ever since both the Asian giants reached…

2 days ago

Locad raises US$9 mil for smart digital logistics engine to expand globally

Funds will drive expansion into the UAE & Saudi Arabia by Q4 2024 Since Series…

2 days ago

Trump’s commerce secretary pick is Howard Lutnick, who wants to end Ireland’s trade surplus

US PRESIDENT-ELECT Donald Trump nominated Howard Lutnick, the co-chair of his transition team, as his…

2 days ago

Dana White Takes Big Risk to Offer Petr Yan a Lifeline Before UFC Macau

The winds of change are sweeping through the UFC. While some fighters find themselves bidding…

2 days ago